Global Automation As A Service Market Size By Business Function (Human Resources (HR), Information Component (IT)), By Type (Knowledge-Based, Rule-Based), By Component (Solution, Services), By End-User (Telecom and IT, Retail and Consumer Goods), By Geographic Scope And Forecast
Report ID: 37673|No. of Pages: 202
Global Automation As A Service Market Size By Business Function (Human Resources (HR), Information Component (IT)), By Type (Knowledge-Based, Rule-Based), By Component (Solution, Services), By End-User (Telecom and IT, Retail and Consumer Goods), By Geographic Scope And Forecast
Automation As A Service Market Size And Forecast
Automation As A Service Market size was valued at USD 9.12 Billion in 2024 and is projected to reach USD 63.67 Billion by 2031, growing at a CAGR of 27.5% from 2024 to 2031.
The major factor driving the growth of the Automation Service Market is technological advancements, which have resulted in greater adoption of cloud technology. In addition, the reduction in labor costs as a result of the introduction of the virtual task force is another major factor driving the market forward. Furthermore, the constantly increasing demand for business process automation is imposing a positive outlook on market growth. The Global Automation As A Service Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.
Global Automation As A Service Market Definition
Automation As A Service is the process of technologizing the processes of operations associated with the business process. This type of service is often designed to assist in the management of a growing number of daily personal and professional tasks by improving business process management and other features. It enables the business organization to capture and interpret the larger volume of data from an existing application and minimizes human interventions. The technology may also be used in combination with Robotic Process Automation (RPA) and Business Process Automation (BPA), allowing companies to significantly enhance how they manage, solve, and deliver business processes. It is a subscription-based service that is delivered through cloud technology.
This system enhances the efficiency and performance of an organization by triggering responses, manipulating data, and communicating digitally. It widely finds its application in the IT environment, BFSI, Manufacturing, and other sectors. The automation provided as a service from the cloud ensures process consistency, accuracy, and quality in a form that is quick to implement because it does not require new hardware or infrastructure. Connecting process steps across technologies and/or silos is significantly easier when automation is delivered through the cloud. In the best-case scenarios, it aids in the integration of local, virtual, and cloud applications.
In the best cases, it helps to bring together onsite, virtual, and cloud applications. However, this method can provide significant challenges, notably in terms of the networking and security efforts necessary to administer local applications from the cloud while maintaining simplicity, usability, and compliance with organizational security policies. Intelligent automation is the result of combining automation with AI aspects such as machine learning. Intelligent automation enables end-to-end automation of corporate processes and accelerates digital transformation. Intelligent automation-as-a-service is being increasingly adopted by businesses to move beyond the routine and into the inventive.
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Global Automation As A Service Market Overview
The major factor driving the growth of the Automation As Service Market is technological advancements, which have resulted in greater adoption of cloud technology. The demand for information to be converted into digital form in order to gain insights that assist strategic decision-making in an organization is predicted to fuel the expansion of the Automation As A Service Market. In addition, the reduction in labor costs as a result of the introduction of the virtual task force is another major factor driving the market forward.
Companies are increasingly automating their existing and new company activities to boost productivity and minimize operating costs by removing regular manual chores, which is driving up demand for automation as a service. Furthermore, the constantly increasing demand for business process automation is imposing a positive outlook on market growth. Automation is now found in all types of enterprises, large and small, ranging from minor features in typical business apps to more visible implementations such as self-driving automobiles. The market is growing owing to the growing requirement to automate processes and devices across numerous industrial verticals for multiple business processes.
However, concerns about data security and privacy, as well as an increase in the number of cyber-attacks on digital data, are restraining Automation As A Service Market growth. Furthermore, growth in the usage of robotics in manufacturing facilities to ease operational and workforce costs is a key opportunistic factor for the Global Automation As A Service Market. AI-enabled automation-as-a-service is being adopted by organizations across all industries to alter their business processes and achieve higher speed and accuracy by automating decisions based on structured and unstructured inputs.
Global Automation As A Service Market: Segmentation Analysis
The Global Automation As A Service Market is segmented based on Business Function, Type, Component, End-User, And Geography.
Automation As A Service Market, By Business Function
- Human Resources (HR)
- Information Component (IT)
- Sales and Marketing
- Others
Based on Business Function, The market is segmented into Human Resources (HR), Information Component (IT), Sales and Marketing, and Others. Owing to the growing need to automate repetitive tasks and streamline business processes across industries, automation-as-a-service usage for Sales and Marketing is likely to rise in the coming years.
Automation As A Service Market, By Type
- Knowledge-Based
- Rule-Based
Based on Type, The market is segmented into Knowledge-Based and Rule-Based. Automation of Knowledge-Based services is a natural evolution of Robotic Process Automation (RPA) that is driven by new technology and is often referred to as Cognitive Automation (CA).
Automation As A Service Market, By Component
- Solution
- Services
- Managed Services
- Professional Services
Based on Components, The market is segmented into Solutions, Services, Managed Services, and Professional Services. During the forecast period, the Services segment witnessed considerable market growth in terms of CAGR. The Automation Services suite, which includes consultation, installation, maintenance, and support services, is responsible for this. Owing to its ability to connect with almost all domains and functionality tools to have a single interface for all processes, the Services Automation idea is gaining favor over solutional packages.
Automation As A Service Market, By End-User
- Telecom and IT
- Retail and Consumer Goods
- Healthcare and Life Sciences
- BFSI
- Others
Based on End-User, The market is segmented into Telecom and IT, Retail and Consumer Goods, Healthcare and Life Sciences, BFSI, and Others. The Banking, Financial Services, and Insurance (BFSI) sector is a leader in using advanced computer and networking technologies to minimize enormous, space-concentrated databases and repositories, resulting in increased competition for cloud adoption. As a result, the BFSI sector dominated the Automation As A Service Market, and this trend is likely to continue over the forecast period.
Automation As A Service Market, By Geography
- North America
- Europe
- Asia Pacific
- Rest of the world
Based on Regional Analysis, The Global Automation As A Service Market is classified into North America, Europe, Asia Pacific, and the Rest of the world. For the forecasted years, North America, followed by Europe, is likely to be the top revenue-generating market for Automation As Service vendors. This is because in the developed economies of the United States and Canada, a strong emphasis is placed on R&D and technology-based advancements. Because of the rising use of automation and cloud technologies, as well as numerous other government efforts, such as smart cities across the Asia Pacific countries, such as China and India, the Asia Pacific region is predicted to be the fastest-growing region in Automation As A Service Market.
Key Players
The “Global Automation As A Service Market” study report will provide valuable insight with an emphasis on the global market. The major players in the market are NICE Ltd., Microsoft Corporation, Automation Anywhere, Inc., International Business Machines Corporation, Blue Prism Group plc, HCL Technologies Limited, UiPath, Hewlett Packard Enterprise Development LP, Kofax Inc., Pegasystems Inc.
Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.
Key Developments
- In May 2020: UiPath announced changes to its Business Partner Program, enabling global organizations to take advantage of hyper-automation power. Through the launch of its UiPath Services Network, the company is also providing new training, certification, and marketing programs for business partners (USN).
- In May 2020: Automation Anywhere Inc. announced the availability of its AI-powered RPA-as-a-Service platform on Amazon Web Services (AWS) in India. According to the company, demand for its solutions has increased significantly. Owing to COVID-19, the firm currently has over 200,000 users on the platform, with the number growing at exponentially.
Report Scope
| REPORT ATTRIBUTES | DETAILS |
|---|---|
| STUDY PERIOD | 2021-2031 |
| BASE YEAR | 2024 |
| FORECAST PERIOD | 2024-2031 |
| HISTORICAL PERIOD | 2021-2023 |
| UNIT | Value (USD Billion) |
| KEY COMPANIES PROFILED | NICE Ltd., Microsoft Corporation, Automation Anywhere, Inc., International Business Machines Corporation, Blue Prism Group plc, HCL Technologies Limited, UiPath. |
| SEGMENTS COVERED | By Business Function, By Type, By Component, By End-User, And By Geography. |
| CUSTOMIZATION SCOPE | Free report customization (equivalent to up to 4 analysts’ working days) with purchase. Addition or alteration to country, regional & segment scope |
Research Methodology of Verified Market Research:
To know more about the Research Methodology and other aspects of the research study, kindly get in touch with our Sales Team at Verified Market Research.
Reasons to Purchase this Report
• Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
• Provision of market value (USD Billion) data for each segment and sub-segment
• Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
• Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
• Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
• Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
• The current as well as the future market outlook of the industry concerning recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
• Includes in-depth analysis of the market from various perspectives through Porter’s five forces analysis
• Provides insight into the market through Value Chain
• Market dynamics scenario, along with growth opportunities of the market in the years to come
• 6-month post-sales analyst support
Customization of the Report
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Frequently Asked Questions
1 INTRODUCTION OF GLOBAL AUTOMATION AS A SERVICE MARKET
1.1 Overview of the Market
1.2 Scope of Report
1.3 Assumptions
2 EXECUTIVE SUMMARY
3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH
3.1 Data Mining
3.2 Validation
3.3 Primary Interviews
3.4 List of Data Sources
4 GLOBAL AUTOMATION AS A SERVICE MARKET OUTLOOK
4.1 Overview
4.2 Market Dynamics
4.2.1 Drivers
4.2.2 Restraints
4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis
5 GLOBAL AUTOMATION AS A SERVICE MARKET, BY BUSINESS FUNCTION
5.1 Overview
5.2 Human Resources (HR)
5.3 Information Component (IT)
5.4 Sales and Marketing
5.5 Others
6 GLOBAL AUTOMATION AS A SERVICE MARKET, BY TYPE
6.1 Overview
6.2 Knowledge-Based
6.3 Rule-Based
7 GLOBAL AUTOMATION AS A SERVICE MARKET, BY COMPONENT
7.1 Overview
7.2 Solution
7.3 Services
7.4 Managed Services
7.5 Professional Services
8 GLOBAL AUTOMATION AS A SERVICE MARKET, END-USER
8.1 Overview
8.2 Telecom and IT
8.3 Retail and Consumer Goods
8.4 Healthcare and Life Sciences
8.5 BFSI
8.6 Others
9 GLOBAL AUTOMATION AS A SERVICE MARKET, BY GEOGRAPHY
9.1 Overview
9.2 North America
9.2.1 U.S.
9.2.2 Canada
9.2.3 Mexico
9.3 Europe
9.3.1 Germany
9.3.2 U.K.
9.3.3 France
9.3.4 Rest of Europe
9.4 Asia Pacific
9.4.1 China
9.4.2 Japan
9.4.3 India
9.4.4 Rest of Asia Pacific
9.5 Rest of the World
9.5.1 Latin America
9.5.2 Middle East and Africa
10 GLOBAL AUTOMATION AS A SERVICE MARKET COMPETITIVE LANDSCAPE
10.1 Overview
10.2 Company Market Ranking
10.3 Key Development Strategies
11 COMPANY PROFILES
11.1 NICE Ltd.
11.1.1 Overview
11.1.2 Financial Performance
11.1.3 Product Outlook
11.1.4 Key Developments
11.2 Microsoft Corporation
11.2.1 Overview
11.2.2 Financial Performance
11.2.3 Product Outlook
11.2.4 Key Developments
11.3 Automation Anywhere, Inc.
11.3.1 Overview
11.3.2 Financial Performance
11.3.3 Product Outlook
11.3.4 Key Developments
11.4 International Business Machines Corporation
11.4.1 Overview
11.4.2 Financial Performance
11.4.3 Product Outlook
11.4.4 Key Developments
11.5 Blue Prism Group plc
11.5.1 Overview
11.5.2 Financial Performance
11.5.3 Product Outlook
11.5.4 Key Developments
11.6 HCL Technologies Limited
11.6.1 Overview
11.6.2 Financial Performance
11.6.3 Product Outlook
11.6.4 Key Developments
11.7 UiPath
11.7.1 Overview
11.7.2 Financial Performance
11.7.3 Product Outlook
11.7.4 Key Developments
11.8 Kofax Inc.
11.8.1 Overview
11.8.2 Financial Performance
11.8.3 Product Outlook
11.8.4 Key Developments
11.9.1 Hewlett Packard Enterprise Development LP
11.9.1 Overview
11.9.2 Financial Performance
11.9.3 Product Outlook
11.9.4 Key Developments
11.10 Pegasystems Inc.
11.10.1 Overview
11.10.2 Financial Performance
11.10.3 Product Outlook
11.10.4 Key Developments
12 KEY DEVELOPMENTS
12.1 Product Launches/Developments
12.2 Mergers and Acquisitions
12.3 Business Expansions
12.4 Partnerships and Collaborations
13 Appendix
13.1 Related Research
Report Research Methodology
Verified Market Research uses the latest researching tools to offer accurate data insights. Our experts deliver the best research reports that have revenue generating recommendations. Analysts carry out extensive research using both top-down and bottom up methods. This helps in exploring the market from different dimensions.
This additionally supports the market researchers in segmenting different segments of the market for analysing them individually.
We appoint data triangulation strategies to explore different areas of the market. This way, we ensure that all our clients get reliable insights associated with the market. Different elements of research methodology appointed by our experts include:
Exploratory data mining
Market is filled with data. All the data is collected in raw format that undergoes a strict filtering system to ensure that only the required data is left behind. The leftover data is properly validated and its authenticity (of source) is checked before using it further. We also collect and mix the data from our previous market research reports.
All the previous reports are stored in our large in-house data repository. Also, the experts gather reliable information from the paid databases.
For understanding the entire market landscape, we need to get details about the past and ongoing trends also. To achieve this, we collect data from different members of the market (distributors and suppliers) along with government websites.
Last piece of the ‘market research’ puzzle is done by going through the data collected from questionnaires, journals and surveys. VMR analysts also give emphasis to different industry dynamics such as market drivers, restraints and monetary trends. As a result, the final set of collected data is a combination of different forms of raw statistics. All of this data is carved into usable information by putting it through authentication procedures and by using best in-class cross-validation techniques.
Data Collection Matrix
| Perspective | Primary Research | Secondary Research |
|---|---|---|
| Supplier side |
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| Demand side |
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Econometrics and data visualization model
Our analysts offer market evaluations and forecasts using the industry-first simulation models. They utilize the BI-enabled dashboard to deliver real-time market statistics. With the help of embedded analytics, the clients can get details associated with brand analysis. They can also use the online reporting software to understand the different key performance indicators.
All the research models are customized to the prerequisites shared by the global clients.
The collected data includes market dynamics, technology landscape, application development and pricing trends. All of this is fed to the research model which then churns out the relevant data for market study.
Our market research experts offer both short-term (econometric models) and long-term analysis (technology market model) of the market in the same report. This way, the clients can achieve all their goals along with jumping on the emerging opportunities. Technological advancements, new product launches and money flow of the market is compared in different cases to showcase their impacts over the forecasted period.
Analysts use correlation, regression and time series analysis to deliver reliable business insights. Our experienced team of professionals diffuse the technology landscape, regulatory frameworks, economic outlook and business principles to share the details of external factors on the market under investigation.
Different demographics are analyzed individually to give appropriate details about the market. After this, all the region-wise data is joined together to serve the clients with glo-cal perspective. We ensure that all the data is accurate and all the actionable recommendations can be achieved in record time. We work with our clients in every step of the work, from exploring the market to implementing business plans. We largely focus on the following parameters for forecasting about the market under lens:
- Market drivers and restraints, along with their current and expected impact
- Raw material scenario and supply v/s price trends
- Regulatory scenario and expected developments
- Current capacity and expected capacity additions up to 2027
We assign different weights to the above parameters. This way, we are empowered to quantify their impact on the market’s momentum. Further, it helps us in delivering the evidence related to market growth rates.
Primary validation
The last step of the report making revolves around forecasting of the market. Exhaustive interviews of the industry experts and decision makers of the esteemed organizations are taken to validate the findings of our experts.
The assumptions that are made to obtain the statistics and data elements are cross-checked by interviewing managers over F2F discussions as well as over phone calls.
Different members of the market’s value chain such as suppliers, distributors, vendors and end consumers are also approached to deliver an unbiased market picture. All the interviews are conducted across the globe. There is no language barrier due to our experienced and multi-lingual team of professionals. Interviews have the capability to offer critical insights about the market. Current business scenarios and future market expectations escalate the quality of our five-star rated market research reports. Our highly trained team use the primary research with Key Industry Participants (KIPs) for validating the market forecasts:
- Established market players
- Raw data suppliers
- Network participants such as distributors
- End consumers
The aims of doing primary research are:
- Verifying the collected data in terms of accuracy and reliability.
- To understand the ongoing market trends and to foresee the future market growth patterns.
Industry Analysis Matrix
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