North America Healthcare IT Outsourcing Market Size By Type (Electronic Health Records (EHR), Payer HCIT Outsourcing), By Application (Healthcare Provider System, Pharmaceutical), By Geographic Scope And Forecast
Report ID: 376915|No. of Pages: 202
North America Healthcare IT Outsourcing Market Size And Forecast
North America Healthcare IT Outsourcing Market size was valued at USD 21,847.16 Million in 2023 and is projected to reach USD 38,838.27 Million by 2030, growing at a CAGR of 7.68% from 2024 to 2030.
Growing prevalence of chronic and lifestyle-based diseases are expected to drive growth in the healthcare information technology (it) are the factors driving the market growth. The North America Healthcare IT Outsourcing Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.
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North America Healthcare IT Outsourcing Market Definition
Healthcare IT outsourcing is the process of hiring an outside company to help an organization with some of its IT and business requirements. This collaboration allows healthcare companies to outsource certain IT jobs, services, or projects to subject-matter experts, freeing them up to focus more on patient care and their core services. The outsourcing agreement can include a wide range of IT services, such as infrastructure management, cybersecurity, network maintenance, software development, and data management. By using the knowledge of external partners, outsourcing healthcare IT operations aims to improve patient care and services within the healthcare sector, reduce costs, improve technological integration, and promote operational performance.
A wide range of technology can be outsourced to third-party vendors by healthcare providers. These consist of setting up telemedicine and remote patient monitoring programs, using specialist medical billing and coding software, managing Electronic Health Record (EHR) systems, maintaining IT infrastructure (servers, networks, etc.), and protecting patient data with cybersecurity and data protection services. Healthcare IT outsourcing offers hospitals a range of benefits, starting with substantial cost savings by avoiding internal IT infrastructure expenses. Leveraging specialized external expertise ensures access to the latest technology, fostering innovation and saving resources for core healthcare functions.
Scalability enables adaptable IT resources aligned with evolving needs, while robust data security measures protect patient information and ensure compliance with regulations like HIPAA. Streamlined operations enhance efficiency, allowing staff to concentrate on patient care, thus improving overall healthcare services. Collaboration with external partners grants access to cutting-edge technologies, fostering innovation and enhancing patient outcomes while ensuring regulatory compliance and mitigating risks in the IT environment. Choosing the right healthcare IT outsourcing partner demands a strategic approach amid the wealth of available vendors.
Key considerations include evaluating the vendor’s healthcare expertise and successful track record, ensuring alignment in organizational culture and values for a productive partnership, and confirming scalability to accommodate evolving IT needs. Priority should be given to a partner well-versed in healthcare regulations like HIPAA, emphasizing data security and compliance. Proficiency in relevant technologies, strong communication channels, and robust support mechanisms are vital for seamless collaboration and issue resolution. Transparent pricing structures and seeking feedback from other healthcare organizations aid in making an informed decision, ensuring a cost-effective and harmonious partnership aligned with the business goals.
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North America Healthcare IT Outsourcing Market Overview
The Healthcare IT Outsourcing market in North America encompasses the practice of delegating healthcare-related IT functions to external specialized service providers. It includes various services such as Electronic Health Records (EHR) management, IT infrastructure outsourcing, telemedicine support, and data security solutions tailored specifically for the healthcare industry.
The market is driven by rising demand for cost-effectiveness, operational efficiency, and sophisticated healthcare solutions. Growth in the market is mostly driven by factors like the use of AI, data analytics, and telemedicine solutions as well as the requirement for simplified administrative procedures. Data protection issues, complicated regulatory compliance (such as HIPAA), and guaranteeing a smooth interface with current healthcare systems are some of the threats facing the industry. To overcome these obstacles and resolve data security, compliance, and interoperability concerns, specific solutions are needed.
However, there are a lot of potential prospects for the market in emerging trends, especially the quick uptake of telemedicine and remote healthcare services brought on by the COVID-19 pandemic. Strong IT infrastructure, data security, and regulatory adherence are becoming increasingly important, opening doors for specialized outsourced companies. Additionally, the market’s competitive landscape sees continual evolution with the emergence of specialized HCITO providers offering expertise in niche areas such as cybersecurity, cloud computing, and personalized healthcare IT solutions. Partnerships and collaborations between HCITO providers and healthcare entities are fostering innovation and driving the market’s growth trajectory.
North America Healthcare IT Outsourcing Market: Segmentation Analysis
The North America Healthcare IT Outsourcing Market is segmented on the basis of Type, Application, and Geography.
North America Healthcare IT Outsourcing Market, By Type
- Electronic Health Records (EHR)
- Payer HCIT Outsourcing
- Operational HCIT Outsourcing
- Life Sciences HCIT Outsourcing
- IT Infrastructure Outsourcing
- Others
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Based on Type, The market is bifurcated into Electronic Health Records (EHR), Payer HCIT Outsourcing, Operational HCIT Outsourcing, Life Sciences HCIT Outsourcing, IT Infrastructure Outsourcing, and Others. IT Infrastructure Outsourcing accounted for the largest market share of 31.68% in 2022, with a market value of USD 6,921.82 Million and is projected to grow at the highest CAGR of 8.92% during the forecast period. Payer HCIT Outsourcing was the second-largest market in 2022, valued at USD 4,838.12 Million in 2022; it is projected to grow at a CAGR of 8.07%.
North America Healthcare IT Outsourcing Market, By Application
- Healthcare Provider System
- Pharmaceutical
- Clinical Research Organization (CRO)
- Biotechnology
- Others
Based on Application, The market is bifurcated into Healthcare Provider System, Pharmaceutical, Clinical Research Organization (CRO), Biotechnology, and Others. Healthcare Provider System accounted for the largest market share of 34.24% in 2022, with a market value of USD 7,480.48 Million and is projected to grow at the highest CAGR of 8.45% during the forecast period. Pharmaceutical was the second-largest market in 2022, valued at USD 5,739.66 Million in 2022; it is projected to grow at a CAGR of 7.92%.
North America Healthcare IT Outsourcing Market, By Geography
- U.S.
- Canada
- Mexico
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On the basis of Geography, The North America Healthcare IT Outsourcing Market is classified into different countries which includes U.S., Canada, and Mexico. US accounted for the largest market share of 85.02% in 2022, with a market value of USD 18,573.83 Million and is projected to grow at a CAGR of 8.12% during the forecast period. The HCIT Outsourcing Market in the U.S. is fueled by a relentless pursuit of digital health innovation, with organizations seeking outsourcing partners to stay at the forefront of technological advancements and improve patient outcomes. Canada was the second-largest market in 2022, valued at USD 1,929.45 Million in 2022; it is projected to grow at a CAGR of 5.55%. Stringent data protection regulations and a focus on cybersecurity drive the HCIT Outsourcing Market in Canada, compelling healthcare entities to partner with outsourcing providers for secure and compliant digital solutions.
Key Players
The “North America Healthcare IT Outsourcing Market” study report will provide a valuable insight with an emphasis on the market. The major players in the market are Cognizant, Atos SE, Veradigm LLC, R1 RCM, Accenture Plc., McKesson Corporation, Infosys Limited, IBM, TCS, and HCL Technologies.
Our market analysis also entails a section solely dedicated for such major players wherein our analysts provide an insight to the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share and market ranking analysis of the above-mentioned players.
Key Developments
- In March 2023, IBM acquired Envizi, a healthcare AI startup specializing in medical imaging analytics. This acquisition expands IBM’s AI capabilities in healthcare and positions it to offer more comprehensive IT solutions to healthcare providers.
- In July 2023, TCS partners with healthcare enterprises across the world to enable their digital transformation journeys by leveraging its deep domain knowledge, investments in research and innovation, and digital expertise. It provides a full set of offerings including digital services, IT transformation and operations, and domain services to help healthcare companies introduce new products, enable ecosystem partnerships, and ensure the highest level of quality and compliance in operations.
- In July 2023, HCLTech, a leading technology company, today announced it has signed a definitive agreement to acquire 100% equity stake in ASAP Group, an automotive engineering services provider. The transaction is subject to relevant regulatory approvals and is expected to close in September 2023.
Report Scope
REPORT ATTRIBUTES | DETAILS |
---|---|
Study Period | 2020-2030 |
Base Year | 2023 |
Forecast Period | 2024-2030 |
Historical Period | 2020-2022 |
Unit | Value (USD Million) |
Key Companies Profiled | Cognizant, Atos SE, Veradigm LLC, R1 RCM, Accenture Plc., McKesson Corporation, Infosys Limited, IBM. |
Segments Covered |
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Customization scope | Free report customization (equivalent to up to 4 analyst working days) with purchase. Addition or alteration to country, regional & segment scope. |
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• Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
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• Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
• Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions and acquisitions in the past five years of companies profiled
• Extensive company profiles comprising of company overview, company insights, product benchmarking and SWOT analysis for the major market players
• The current as well as the future market outlook of the industry with respect to recent developments (which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
• Includes an in-depth analysis of the market from various perspectives through Porter’s five forces analysis
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Frequently Asked Questions
1 INTRODUCTION
1.1 MARKET DEFINITION
1.2 MARKET SEGMENTATION
1.3 RESEARCH TIMELINES
1.4 ASSUMPTIONS
1.5 LIMITATIONS
2 RESEARCH METHODOLOGY
2.1 DATA MINING
2.1.1 SECONDARY RESEARCH
2.1.2 PRIMARY RESEARCH
2.1.3 SUBJECT MATTER EXPERT ADVICE
2.1.4 QUALITY CHECK
2.1.5 FINAL REVIEW
2.2 DATA TRIANGULATION
2.3 BOTTOM-UP APPROACH
2.4 TOP-DOWN APPROACH
2.5 RESEARCH FLOW
2.6 DATA SOURCES
3 EXECUTIVE SUMMARY
3.1 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET OVERVIEW
3.2 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET ESTIMATES AND FORECAST (USD MILLION), 2021-2030
3.3 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET ECOLOGY MAPPING
3.4 COMPETITIVE ANALYSIS: FUNNEL DIAGRAM
3.5 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET ABSOLUTE MARKET OPPORTUNITY
3.6 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET ATTRACTIVENESS ANALYSIS, BY COUNTRY
3.7 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET ATTRACTIVENESS ANALYSIS, BY TYPE
3.8 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET ATTRACTIVENESS ANALYSIS, BY APPLICATION
3.9 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET GEOGRAPHICAL ANALYSIS (CAGR %)
3.10 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET, BY TYPE (USD MILLION)
3.11 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET, BY APPLICATION (USD MILLION)
3.12 FUTURE MARKET OPPORTUNITIES
4 MARKET OUTLOOK
4.1 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET EVOLUTION
4.2 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET OUTLOOK
4.3 MARKET DRIVERS
4.3.1 GROWING PREVALENCE OF CHRONIC AND LIFESTYLE-BASED DISEASES ARE EXPECTED TO DRIVE GROWTH IN THE HEALTHCARE INFORMATION TECHNOLOGY (IT) OUTSOURCING MARKET DURING THE FORECAST PERIOD
4.3.2 RISING DEMAND FOR THE SAFETY AND CONFIDENTIALITY OF PATIENT INFORMATION POSITIVELY AFFECT THE HEALTHCARE INFORMATION TECHNOLOGY (IT) OUTSOURCING MARKET
4.4 MARKET RESTRAINTS
4.4.1 RISING INSTANCES OF IDENTITY THEFT AND SECURITY BREACHES WILL IMPEDE MARKET GROWTH. IN ADDITION, THE MARKET WILL FACE ADDITIONAL CHALLENGES DUE TO THE NEED FOR LARGE CAPITAL INVESTMENTS AND LOW-PROFIT MARGINS.
4.4.2 UNFAVORABLE REIMBURSEMENT POLICIES AND LIMITED IT INFRASTRUCTURE IN DEVELOPING COUNTRIES WILL ALSO SLOW MARKET GROWTH
4.5 MARKET OPPORTUNITY
4.5.1 THE ESCALATING INTEGRATION OF IOT DEVICES IN HEALTHCARE AND THE INCREASING CLOUD ADOPTION ARE OFFERING LUCRATIVE OPPORTUNITIES TO THE MARKET
4.5.2 THE INCREASING RESEARCH AND DEVELOPMENT EXPENDITURES, AS WELL AS THE INCREASED OUTSOURCING OF RESEARCH AND DEVELOPMENT ACTIVITIES, ARE EXPECTED TO PRESENT OPPORTUNITIES IN THE HEALTHCARE INFORMATION TECHNOLOGY (IT) OUTSOURCING MARKET DURING THE FORECAST PERIOD.
4.6 MARKET TRENDS
4.6.1 ONE OF THE MAJOR TREND IS THE GROWING DEMAND FOR DATA ANALYTICS AND THE TELEHEALTH EXPANSION ARE PROPELLING THE MARKET
4.6.2 ANOTHER TREND IS THE GROWTH OF HEALTHCARE AI RESEARCH BENEFITS IT OUTSOURCING, FOSTERING MARKET GROWTH
4.7 PORTER’S FIVE FORCES ANALYSIS
4.7.1 THREAT OF NEW ENTRANTS- LOW
4.7.2 THREAT OF SUBSTITUTES- LOW
4.7.3 BARGAINING POWER OF SUPPLIERS- MODERATE
4.7.4 BARGAINING POWER OF BUYERS- MODERATE
4.7.5 INTENSITY OF COMPETITIVE RIVALRY- MODERATE
4.8 MACROECONOMIC ANALYSIS
4.9 VALUE CHAIN ANALYSIS
4.10 PRICING ANALYSIS
5 MARKET, BY TYPE
5.1 OVERVIEW
5.2 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET: BASIS POINT SHARE (BPS) ANALYSIS, BY TYPE
5.3 ELECTRONIC HEALTH RECORDS (EHR)
5.4 PAYER HCIT OUTSOURCING
5.5 OPERATIONAL HCIT OUTSOURCING
5.6 LIFE SCIENCES HCIT OUTSOURCING
5.7 IT INFRASTRUCTURE OUTSOURCING
5.8 OTHERS
6 MARKET, BY APPLICATION
6.1 OVERVIEW
6.2 NORTH AMERICA HEALTHCARE IT OUTSOURCING MARKET: BASIS POINT SHARE (BPS) ANALYSIS, BY APPLICATION
6.3 HEALTHCARE PROVIDER SYSTEM
6.4 PHARMACEUTICAL
6.5 CLINICAL RESEARCH ORGANIZATION (CRO)
6.6 BIOTECHNOLOGY
6.7 OTHERS
7 MARKET, BY GEOGRAPHY
7.1 OVERVIEW
7.2 NORTH AMERICA
7.2.1 NORTH AMERICA MARKET SNAPSHOT
7.2.2 U.S.
7.2.3 CANADA
7.2.4 MEXICO
8 COMPETITIVE LANDSCAPE
8.1 OVERVIEW
8.2 KEY DEVELOPMENT STRATEGIES
8.3 COMPANY MARKET RANKING ANALYSIS
8.4 COMPANY INDUSTRY FOOTPRINT
8.5 ACE MATRIX
8.5.1 ACTIVE
8.5.2 CUTTING EDGE
8.5.3 EMERGING
8.5.4 INNOVATORS
8.6 COMPANY MARKET SHARE
9 COMPANY PROFILES
9.1 COGNIZANT
9.1.1 COMPANY OVERVIEW
9.1.2 COMPANY INSIGHTS
9.1.3 INDUSTRY INSIGHTS
9.1.4 SERVICES BENCHMARKING
9.2 ATOS SE
9.2.1 COMPANY OVERVIEW
9.2.2 COMPANY INSIGHTS
9.2.3 INDUSTRY INSIGHTS
9.2.4 SERVICE BENCHMARKING
9.3 VERADIGM
9.3.1 COMPANY OVERVIEW
9.3.2 COMPANY INSIGHTS
9.3.3 SERVICE BENCHMARKING
9.4 R1 RCM
9.4.1 COMPANY OVERVIEW
9.4.2 COMPANY INSIGHTS
9.4.3 SERVICES BENCHMARKING
9.5 ACCENTURE PLC.
9.5.1 COMPANY OVERVIEW
9.5.2 COMPANY INSIGHTS
9.5.3 INDUSTRY INSIGHTS
9.5.4 SERVICES BENCHMARKING
9.5.5 WINNING IMPERATIVES
9.5.6 CURRENT FOCUS & STRATEGIES
9.5.7 THREAT FROM COMPETITION
9.5.8 SWOT ANALYSIS
9.6 INFOSYS LIMITED
9.6.1 COMPANY OVERVIEW
9.6.2 COMPANY INSIGHTS
9.6.3 SERVICES BENCHMARKING
9.7 MCKESSON CORPORATION
9.7.1 COMPANY OVERVIEW
9.7.2 COMPANY INSIGHTS
9.7.3 SERVICE BENCHMARKING
9.7.4 WINNING IMPERATIVES
9.7.5 CURRENT FOCUS & STRATEGIES
9.7.6 THREAT FROM COMPETITION
9.7.7 SWOT ANALYSIS
9.8 IBM
9.8.1 COMPANY OVERVIEW
9.8.2 COMPANY INSIGHTS
9.8.3 BUSINESS REVENUE
9.8.4 SERVICE BENCHMARKING
9.8.5 KEY DEVELOPMENTS
9.8.6 WINNING IMPERATIVES
9.8.7 CURRENT FOCUS & STRATEGIES
9.8.8 THREAT FROM COMPETITION
9.8.9 SWOT ANALYSIS
9.9 TCS
9.9.1 COMPANY OVERVIEW
9.9.2 COMPANY INSIGHTS
9.9.3 PRODUCT BENCHMARKING
9.9.4 KEY DEVELOPMENTS
9.10 HCL TECHNOLOGIES
9.10.1 COMPANY OVERVIEW
9.10.2 COMPANY INSIGHTS
9.10.3 SERVICE BENCHMARKING
9.10.4 KEY DEVELOPMENTS
Report Research Methodology
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Verified Market Research uses the latest researching tools to offer accurate data insights. Our experts deliver the best research reports that have revenue generating recommendations. Analysts carry out extensive research using both top-down and bottom up methods. This helps in exploring the market from different dimensions.
This additionally supports the market researchers in segmenting different segments of the market for analysing them individually.
We appoint data triangulation strategies to explore different areas of the market. This way, we ensure that all our clients get reliable insights associated with the market. Different elements of research methodology appointed by our experts include:
Exploratory data mining
Market is filled with data. All the data is collected in raw format that undergoes a strict filtering system to ensure that only the required data is left behind. The leftover data is properly validated and its authenticity (of source) is checked before using it further. We also collect and mix the data from our previous market research reports.
All the previous reports are stored in our large in-house data repository. Also, the experts gather reliable information from the paid databases.
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For understanding the entire market landscape, we need to get details about the past and ongoing trends also. To achieve this, we collect data from different members of the market (distributors and suppliers) along with government websites.
Last piece of the ‘market research’ puzzle is done by going through the data collected from questionnaires, journals and surveys. VMR analysts also give emphasis to different industry dynamics such as market drivers, restraints and monetary trends. As a result, the final set of collected data is a combination of different forms of raw statistics. All of this data is carved into usable information by putting it through authentication procedures and by using best in-class cross-validation techniques.
Data Collection Matrix
Perspective | Primary Research | Secondary Research |
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Demand side |
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Econometrics and data visualization model
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Our analysts offer market evaluations and forecasts using the industry-first simulation models. They utilize the BI-enabled dashboard to deliver real-time market statistics. With the help of embedded analytics, the clients can get details associated with brand analysis. They can also use the online reporting software to understand the different key performance indicators.
All the research models are customized to the prerequisites shared by the global clients.
The collected data includes market dynamics, technology landscape, application development and pricing trends. All of this is fed to the research model which then churns out the relevant data for market study.
Our market research experts offer both short-term (econometric models) and long-term analysis (technology market model) of the market in the same report. This way, the clients can achieve all their goals along with jumping on the emerging opportunities. Technological advancements, new product launches and money flow of the market is compared in different cases to showcase their impacts over the forecasted period.
Analysts use correlation, regression and time series analysis to deliver reliable business insights. Our experienced team of professionals diffuse the technology landscape, regulatory frameworks, economic outlook and business principles to share the details of external factors on the market under investigation.
Different demographics are analyzed individually to give appropriate details about the market. After this, all the region-wise data is joined together to serve the clients with glo-cal perspective. We ensure that all the data is accurate and all the actionable recommendations can be achieved in record time. We work with our clients in every step of the work, from exploring the market to implementing business plans. We largely focus on the following parameters for forecasting about the market under lens:
- Market drivers and restraints, along with their current and expected impact
- Raw material scenario and supply v/s price trends
- Regulatory scenario and expected developments
- Current capacity and expected capacity additions up to 2027
We assign different weights to the above parameters. This way, we are empowered to quantify their impact on the market’s momentum. Further, it helps us in delivering the evidence related to market growth rates.
Primary validation
The last step of the report making revolves around forecasting of the market. Exhaustive interviews of the industry experts and decision makers of the esteemed organizations are taken to validate the findings of our experts.
The assumptions that are made to obtain the statistics and data elements are cross-checked by interviewing managers over F2F discussions as well as over phone calls.
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Different members of the market’s value chain such as suppliers, distributors, vendors and end consumers are also approached to deliver an unbiased market picture. All the interviews are conducted across the globe. There is no language barrier due to our experienced and multi-lingual team of professionals. Interviews have the capability to offer critical insights about the market. Current business scenarios and future market expectations escalate the quality of our five-star rated market research reports. Our highly trained team use the primary research with Key Industry Participants (KIPs) for validating the market forecasts:
- Established market players
- Raw data suppliers
- Network participants such as distributors
- End consumers
The aims of doing primary research are:
- Verifying the collected data in terms of accuracy and reliability.
- To understand the ongoing market trends and to foresee the future market growth patterns.
Industry Analysis Matrix
Qualitative analysis | Quantitative analysis |
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