US Virtual Care Market Size By Service Type, By Mode Of Delivery, By End User, By Geographic Scope And Forecast
Report ID: 289591|No. of Pages: 202
US Virtual Care Market Size And Forecast
US Virtual Care Market size was valued at USD 4.4 Billion in 2023 and is projected to reach USD 47.1 Billion by 2031, growing at a CAGR of 22.9 % during the forecast period 2024-2031.
US Virtual Care Market Drivers
The market drivers for the US Virtual Care Market can be influenced by various factors. These may include:
- Technological Developments: Patients and healthcare professionals now have more access to and convenience from virtual care thanks to the quick development of technology, which has enhanced internet connectivity, mobile devices, and communications infrastructure.
- Changes in the Population: An aging population and a rise in the frequency of chronic illnesses have led to an increase in the need for healthcare services. People who might find it difficult to travel to in-person sessions can receive healthcare through virtual care, which also offers a solution for treating chronic diseases.
- Reduced Costs: Compared to typical in-person healthcare services, virtual care is more affordable. Virtual care can save expenses associated with healthcare for both patients and providers by eliminating the need for physical infrastructure and optimizing operations.
- Convenience and Accessibility: Patients can receive healthcare services from the comfort of their homes thanks to virtual care, which removes geographical restrictions. For those who may have restricted access to healthcare services due to living in rural or underserved locations, this convenience is very helpful.
- Impact of the Pandemic: As a result of the COVID-19 pandemic, virtual care has become more popular as medical professionals look for new ways to treat patients while lowering the danger of virus transmission. The epidemic brought to light how crucial virtual care is to preserving continuity of treatment and guaranteeing patient safety in emergency situations.
- Regulatory promotion: Policies have been put in place by regulatory organizations, such as the Centers for Medicare & Medicaid Services (CMS), to encourage and promote the use of virtual care services. For instance, a greater range of telehealth services are now covered under reimbursement rules, which encourages healthcare practitioners to use virtual care options.
- Customer Demand: In today’s hectic world, patients demand healthcare services that are easily available and fit into their schedules. These expectations are satisfied by virtual care, which provides flexible scheduling, reduced wait times, and online consultations with medical professionals.
- Integration with the Healthcare Ecosystem: Electronic health records (EHRs) and other healthcare systems are becoming more and more integrated with virtual care platforms. This allows for smooth communication and teamwork between healthcare professionals and raises the standard of care overall.
US Virtual Care Market Restraints
Several factors can act as restraints or challenges for the US Virtual Care Market. These may include:
- Regulatory Obstacles: State-specific laws, certification standards, and reimbursement guidelines are just a few examples of the regulatory obstacles that may prevent virtual care services from being widely used.
- Technology Restrictions: Despite developments, patients and healthcare providers may be reluctant to fully use virtual care solutions due to technology obstacles such data security risks, connectivity problems, and interoperability issues.
- Digital Divide: The scope of virtual care services may be constrained by differences in some demographic groups’ access to and digital literacy, particularly in rural or underserved locations.
- Opposition to Change: Patients and healthcare providers may show opposition to adopting virtual care practices because they are reluctant to break away from established healthcare delivery methods, are concerned about the quality of care, or feel that distant consultations are impersonal.
- Reimbursement Policies: Healthcare providers may be deterred from investing in telemedicine infrastructure or providing virtual care alternatives if payers such as Medicare, Medicaid, and commercial insurers have inconsistent or insufficient reimbursement procedures for virtual care services.
- Privacy Concerns: With strict regulations like HIPAA compliance, adopting virtual care platforms may be hampered by worries about the security and privacy of patient health information transferred electronically.
- Infrastructure Challenges: Patients and healthcare practitioners may experience difficulties receiving and utilizing virtual care services due to limited access to high-speed internet, especially in rural or isolated places.
- Lack of Standardization: The inability to deliver virtual care in accordance with established protocols, guidelines, and best practices may result in inconsistent service quality and interoperability problems, making it more difficult to integrate seamlessly into current healthcare workflows.
US Virtual Care Market Segmentation Analysis
The US Virtual Care Market is Segmented on the basis of Service Type, Mode of Delivery, End User, and Geography.
US Virtual Care Market, By Service Type
- Telehealth: Remote delivery of healthcare services, including consultations, diagnoses, monitoring, and treatment via telecommunications technology such as video conferencing, phone calls, or secure messaging.
- Telemedicine: Subset of telehealth focused on clinical services, involving the diagnosis and treatment of medical conditions by healthcare providers remotely, often utilizing advanced technologies for real-time interaction and diagnosis.
- Remote Patient Monitoring (RPM): Continuous monitoring of patients’ health data remotely, typically involving wearable devices or sensors that collect and transmit vital signs, symptoms, and other health metrics to healthcare providers for analysis and intervention.
US Virtual Care Market, By Mode of Delivery
- Synchronous Virtual Care: Real-time interactions between patients and healthcare providers, such as video consultations or phone calls, allowing for immediate diagnosis, treatment, and advice.
- Asynchronous Virtual Care: Non-real-time communication between patients and providers, such as secure messaging or email consultations, enabling flexibility in scheduling and response times.
US Virtual Care Market, By End-User
- Patients: Individuals seeking healthcare services remotely for convenience, accessibility, or to avoid in-person visits, especially for non-emergency medical issues or routine follow-ups.
- Healthcare Providers: Clinicians, physicians, nurses, and other healthcare professionals offering virtual care services to patients, either independently or as part of healthcare organizations, clinics, or telemedicine platforms.
- Health Systems and Hospitals: Integrated delivery networks, hospitals, and healthcare systems implementing virtual care solutions to expand access, improve patient outcomes, and optimize resource utilization.
- Employers: Companies and organizations providing virtual care benefits to employees as part of their healthcare benefits package, aiming to enhance employee wellness, productivity, and satisfaction while reducing healthcare costs.
US Virtual Care Market, By Geographic
- Urban Areas: Virtual care adoption may be higher in urban centers due to greater access to technology infrastructure, healthcare providers, and consumer awareness.
- Rural Areas: Virtual care can address healthcare access challenges in rural and underserved areas by offering remote consultations and monitoring services, reducing the need for long-distance travel and improving healthcare outcomes.
- Suburban Areas: Suburban populations may benefit from the convenience and flexibility of virtual care services, particularly for routine check-ups, chronic disease management, and specialist consultations.
Key Players
The major players in the US Virtual Care Market are:
- Amwell
- Doctor on Demand
- MDLive
- Babylon Health
- 98point6
- CareClix
- PlushCare
- Talkspace
Report Scope
REPORT ATTRIBUTES | DETAILS |
---|---|
Study Period | 2020-2031 |
Base Year | 2023 |
Forecast Period | 2024-2031 |
Historical Period | 2020-2022 |
UNIT | Value (USD Billion) |
Key Companies Profiled | Amwell, Doctor on Demand, MDLive, Babylon Health, 98point6, PlushCare, Talkspace. |
Segments Covered | By Service Type, By Mode of Delivery, By End User, and By Geography. |
Customization scope | Free report customization (equivalent up to 4 analyst’s working days) with purchase. Addition or alteration to country, regional & segment scope. |
Research Methodology of Verified Market Research:
To know more about the Research Methodology and other aspects of the research study, kindly get in touch with our sales team at Verified Market Research.
Reasons to Purchase this Report:
Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
Provision of market value (USD Billion) data for each segment and sub-segment
Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions and acquisitions in the past five years of companies profiled
Extensive company profiles comprising of company overview, company insights, product benchmarking and SWOT analysis for the major market players
The current as well as the future market outlook of the industry with respect to recent developments (which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
Includes an in-depth analysis of the market of various perspectives through Porter’s five forces analysis
Provides insight into the market through Value Chain
Market dynamics scenario, along with growth opportunities of the market in the years to come
6-month post-sales analyst support
Customization of the Report
In case of any Queries or Customization Requirements please connect with our sales team, who will ensure that your requirements are met.
Frequently Asked Questions
1. Introduction
• Market Definition
• Market Segmentation
• Research Methodology
2. Executive Summary
• Key Findings
• Market Overview
• Market Highlights
3. Market Overview
• Market Size and Growth Potential
• Market Trends
• Market Drivers
• Market Restraints
• Market Opportunities
• Porter’s Five Forces Analysis
4. US Virtual Care Market, By Service Type
4.1 Telehealth
4.2Telemedicine
4.3 Remote Patient Monitoring (RPM)
5. US Virtual Care Market, By Mode of Delivery
5.1 Synchronous Virtual Care
5.2 Asynchronous Virtual Care
6. US Virtual Care Market, By End-User
6.1 Patients
6.2 Healthcare Providers
6.3 Health Systems and Hospitals
6.4 Employers
7. Regional Analysis
• North America
• United States
• Canada
• Mexico
• Europe
• United Kingdom
• Germany
• France
• Italy
• Asia-Pacific
• China
• Japan
• India
• Australia
• Latin America
• Brazil
• Argentina
• Chile
• Middle East and Africa
• South Africa
• Saudi Arabia
• UAE
8. Market Dynamics
• Market Drivers
• Market Restraints
• Market Opportunities
• Impact of COVID-19 on the Market
9. Competitive Landscape
• Key Players
• Market Share Analysis
10. Company Profiles
• Amadeus
11. Market Outlook and Opportunities
• Emerging Technologies
• Future Market Trends
• Investment Opportunities
12. Appendix
• List of Abbreviations
• Sources and References
Report Research Methodology

Verified Market Research uses the latest researching tools to offer accurate data insights. Our experts deliver the best research reports that have revenue generating recommendations. Analysts carry out extensive research using both top-down and bottom up methods. This helps in exploring the market from different dimensions.
This additionally supports the market researchers in segmenting different segments of the market for analysing them individually.
We appoint data triangulation strategies to explore different areas of the market. This way, we ensure that all our clients get reliable insights associated with the market. Different elements of research methodology appointed by our experts include:
Exploratory data mining
Market is filled with data. All the data is collected in raw format that undergoes a strict filtering system to ensure that only the required data is left behind. The leftover data is properly validated and its authenticity (of source) is checked before using it further. We also collect and mix the data from our previous market research reports.
All the previous reports are stored in our large in-house data repository. Also, the experts gather reliable information from the paid databases.

For understanding the entire market landscape, we need to get details about the past and ongoing trends also. To achieve this, we collect data from different members of the market (distributors and suppliers) along with government websites.
Last piece of the ‘market research’ puzzle is done by going through the data collected from questionnaires, journals and surveys. VMR analysts also give emphasis to different industry dynamics such as market drivers, restraints and monetary trends. As a result, the final set of collected data is a combination of different forms of raw statistics. All of this data is carved into usable information by putting it through authentication procedures and by using best in-class cross-validation techniques.
Data Collection Matrix
Perspective | Primary Research | Secondary Research |
---|---|---|
Supplier side |
|
|
Demand side |
|
|
Econometrics and data visualization model

Our analysts offer market evaluations and forecasts using the industry-first simulation models. They utilize the BI-enabled dashboard to deliver real-time market statistics. With the help of embedded analytics, the clients can get details associated with brand analysis. They can also use the online reporting software to understand the different key performance indicators.
All the research models are customized to the prerequisites shared by the global clients.
The collected data includes market dynamics, technology landscape, application development and pricing trends. All of this is fed to the research model which then churns out the relevant data for market study.
Our market research experts offer both short-term (econometric models) and long-term analysis (technology market model) of the market in the same report. This way, the clients can achieve all their goals along with jumping on the emerging opportunities. Technological advancements, new product launches and money flow of the market is compared in different cases to showcase their impacts over the forecasted period.
Analysts use correlation, regression and time series analysis to deliver reliable business insights. Our experienced team of professionals diffuse the technology landscape, regulatory frameworks, economic outlook and business principles to share the details of external factors on the market under investigation.
Different demographics are analyzed individually to give appropriate details about the market. After this, all the region-wise data is joined together to serve the clients with glo-cal perspective. We ensure that all the data is accurate and all the actionable recommendations can be achieved in record time. We work with our clients in every step of the work, from exploring the market to implementing business plans. We largely focus on the following parameters for forecasting about the market under lens:
- Market drivers and restraints, along with their current and expected impact
- Raw material scenario and supply v/s price trends
- Regulatory scenario and expected developments
- Current capacity and expected capacity additions up to 2027
We assign different weights to the above parameters. This way, we are empowered to quantify their impact on the market’s momentum. Further, it helps us in delivering the evidence related to market growth rates.
Primary validation
The last step of the report making revolves around forecasting of the market. Exhaustive interviews of the industry experts and decision makers of the esteemed organizations are taken to validate the findings of our experts.
The assumptions that are made to obtain the statistics and data elements are cross-checked by interviewing managers over F2F discussions as well as over phone calls.

Different members of the market’s value chain such as suppliers, distributors, vendors and end consumers are also approached to deliver an unbiased market picture. All the interviews are conducted across the globe. There is no language barrier due to our experienced and multi-lingual team of professionals. Interviews have the capability to offer critical insights about the market. Current business scenarios and future market expectations escalate the quality of our five-star rated market research reports. Our highly trained team use the primary research with Key Industry Participants (KIPs) for validating the market forecasts:
- Established market players
- Raw data suppliers
- Network participants such as distributors
- End consumers
The aims of doing primary research are:
- Verifying the collected data in terms of accuracy and reliability.
- To understand the ongoing market trends and to foresee the future market growth patterns.
Industry Analysis Matrix
Qualitative analysis | Quantitative analysis |
---|---|
|
|